PRIVACY POLICY

Website and hosting

When you visit this website, the hosting infrastructure processes technical connection data, including your IP address, request time, requested address and information transmitted by your browser. This is needed to deliver the pages and operate the website securely. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest is an accessible website protected against misuse.

Fonts, images, videos and scripts are served from this website. Hosting and maintenance providers may process data as required to operate the service.

Contact form and email

We process the contact and enquiry details you provide, such as name, email address, phone number, company and requested service, to respond to your enquiry. Required fields are marked. We cannot process a form enquiry without the required details; you can also contact us by email or phone.

The form sends your details to our web server. The enquiry, including a generated PDF summary, is then sent to the responsible mailbox over an encrypted SMTP connection. Recipients are the people handling your enquiry and the hosting and email service providers involved. The form endpoint does not save enquiry contents as files on the web server.

Art. 6(1)(b) GDPR applies to pre-contractual or contractual enquiries. Other enquiries are processed under Art. 6(1)(f) GDPR (our legitimate interest in responding). Acknowledging the privacy notice in the form does not constitute consent to advertising.

To prevent automated misuse, the server processes time-limited form tokens, derived verification values and pseudonymised IP verification values with counters. Technical validity windows are 30 minutes for tokens and one hour for request counters; expired entries are cleaned up on subsequent valid submissions. The legal basis is Art. 6(1)(f) GDPR (protecting the contact channel).

Retention

Retention of enquiries depends on the purpose of processing, outstanding questions and any statutory retention requirements. Data must be deleted when no longer needed unless retention obligations or necessary legal claims require otherwise. This also covers enquiries and PDF summaries in the email mailbox. Technical security data should be kept only as long as needed for operation and abuse prevention.

Cookies and browser storage

The website does not set cookies or use Local Storage or Session Storage for its pages, language selector, time-lapse demonstration or contact form. No analytics or advertising trackers are embedded. The form security token is held only in the open page’s working memory.

External links and customer portal

The customer portal is a separate service. A connection to an external destination is established when you open its link. The privacy information provided there applies to portal sign-in and use. The public time-lapse page shows a supplied screenshot of the customer portal and does not load customer images from the portal.

Your rights

Subject to the statutory conditions, you have rights of access, rectification, erasure, restriction of processing and data portability (Art. 15–20 GDPR). Where processing relies on consent, you may withdraw it at any time with future effect.

Where processing is based on legitimate interests, you may object on grounds relating to your particular situation (Art. 21 GDPR). Please use the contact details above.

You may also complain to a data protection supervisory authority, particularly in the place of your habitual residence, workplace or the alleged infringement. In Bavaria, the Bavarian State Office for Data Protection Supervision (BayLDA) is a contact point for private-sector matters.

Transmission and scope

This website is available over HTTPS. This notice describes the public website and contact form. Project-specific video surveillance and processing of customer images in the portal are outside the scope of this website demonstration and require separate information.